Privacy Policy

1. Introduction

Welcome to Shortify ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our "done-for-you" content editing services (the "Services").

By accessing or using our Services, you consent to the data practices described in this policy.

2. Information We Collect

We collect information that you provide directly to us and information automatically collected when you use our platform.

A. Personal Information When you register for an account, book a demo, or purchase a subscription, we may collect:

• Identity Data: Name, username, and brand name.

• Contact Data: Email address, phone number, and billing address.

• Billing Data: Payment instrument details (processed securely by our third-party payment processors; we do not store full credit card numbers).

B. Content Data (User-Generated Content) To provide our core editing services, we collect the assets you upload to the Shortify portal, including:

• Raw Footage: Video and audio files uploaded for editing.

• Brand Assets: Logos, fonts, brand guidelines, and previous content examples.

• Scripts & Briefs: Text-based instructions and captions.

C. Usage & Technical Data We automatically collect certain information when you visit our site:

• Device Data: IP address, browser type, operating system, and device headers.

• Log Data: Pages viewed, time spent on pages, and clickstream data.

3. How We Use Your Information

We use your information for the following legitimate business purposes:

• Service Delivery: To edit, process, and deliver your short-form video content.

• Project Management: To manage revisions, approvals, and project workflows.

• Communication: To send you finished files, invoice receipts, and service updates.

• Service Improvement: To analyze workflow bottlenecks and improve our editing efficiency.

• Marketing: To send you newsletters or promotional offers (you can opt-out at any time).

4. Sharing Your Information

We do not sell your personal data. We only share information with the following third parties to facilitate our operations:

• Cloud Storage Providers: To securely store and transfer your large video files (e.g., Google Drive, Dropbox, AWS).

• Payment Processors: To handle subscription billing (e.g., Stripe, PayPal).

• Freelance Editors: Strictly vetted contractors who may assist in editing your footage (bound by non-disclosure agreements).

• Legal Obligations: If required by law or in response to valid requests by public authorities.

5. Data Retention

• Account Data: Retained as long as your account is active or as needed to provide you services.

• Raw Footage: Raw video files are typically retained for 30 days after project completion to allow for revisions. After this period, raw files may be permanently deleted from our servers to manage storage costs. Please ensure you maintain your own backups of raw footage.

6. Security of Your Data

We use administrative, technical, and physical security measures to help protect your personal information and intellectual property. This includes encrypted transfers for all video uploads and restricted access to your brand assets. However, no method of transmission over the Internet is 100% secure.

7. Your Privacy Rights (GDPR & CCPA)

Depending on your location, you may have the following rights regarding your data:

• Right to Access: Request a copy of the personal data we hold about you.

• Right to Rectification: Request correction of inaccurate information.

• Right to Deletion: Request that we delete your personal information ("Right to be Forgotten").

• Right to Withdraw Consent: Withdraw consent for marketing communications.

To exercise these rights, please contact us at [Insert Support Email].

8. Cookie Policy

We use cookies to enhance your experience, such as keeping you logged in to the portal. You can refuse to accept browser cookies by activating the appropriate setting on your browser, though this may affect the functionality of our upload tools.

9. Contact Us

If you have questions about this policy or our handling of your assets, please contact us